A Little Bit About Swyft
Offered in the Cloud, Swyft delivers a sophisticated, on-demand, rules-based messaging and alerting system that consistently pushes relevant product and service content to any and all points of customer interaction - call centers, Smartphones and Tablets, websites, retail stores, and interactive voice response units. The result is increased revenue and wallet share at a lower cost - and more satisfied customers. Swyft’s clients are in many industries, including telecommunications, banking, insurance and cable.
What We Do
Swyft’s latest innovation is a robust smartphone and tablet enabled version of their popular platform that links geo-location to real-time decisioning and personalization for mobile employees, customers or prospects. Swyft Mobile can push notifications or location based campaigns, as well as link CRM and marketing information to local leads. Salesforce.com recently certified the application in its AppExchange marketplace. Swyft's mobile application provides its clients with a material competitive advantage over legacy decisioning platforms and provides the tools that allow marketers to detect, decision, and deliver based on real-time input from mobile devices.
Swyft Technology delivers a Software as a Service (SaaS) application that allows organizations to intelligently engage their customers with personalized recommendations across any interaction channel. Leveraging cross-channel insight, real-time decisions and sophisticated workflow, Swyft extends and enhances an organization’s existing customer management and sales systems to improve profitability, customer satisfaction and customer retention. Swyft’s SaaS platform currently supports several thousand end-users, tens of millions of customer records and more than 50 million annual customer interactions.